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Delivery

CHRISTMAS CUT-OFF DATES + TEMPORARY CLOSURES

In order to ensure that Christmas deliveries are fulfilled on time, please place your orders for the following brands by cut-off dates below :

  • Afton by Palm - Friday December 4th, 2020 - (After which, the next ship date is January 10th 2021).*LAST PRE-ORDERS DEC 31st*
  • Afro Hair & Skin Co.- Out of Stock - Available from January 4th, 2021
  • Dew Woods - Thursday Dec 17th (continuing to accept orders after this)
  • Happy Hair Co. - Friday December 11th, 2020 - (Still taking orders -7 Day Dispatch)
  • Mum Bub Hub - Monday, December 21st, 2020 (Still taking orders with next dispatch January 4th 2021)
  • Tanaka Soaps - Wednesday December 16th, 2020 - Re-stock January 2021

SHIPPING & DELIVERY

  • Orders will be shipped directly by each brand ordered from.
  • You will be charged a flat delivery cost for your order. Shipping costs may vary based on brand location and parcel weight - see below for further details
  • Duties and taxes are included for domestic orders (orders from brands based in your country). For orders from international brands, there may be additional duties and taxes payable upon receipt
  • Standard delivery time is 2-14 working days after dispatch depending on brand and customer location
  • You will receive an order confirmation email and be provided with tracking number once order is dispatched.
  • You have 14 days after receiving your order to request a return. See returns for further details

 

UK Customers

UK Customers

Delivery Inside UK

UK Designer

£5

Delivery From Canada

Canadian Designer

£15


  • Some heavy items may incur additional shipping charges. Calculated at checkout
  • Free domestic returns (orders from brands based in your country) within 14 days of receiving your order

 

Canadian Customers

Canadian Customers

Delivery Inside Canada

Canadian Designer

£7

Delivery From UK

UK/EU Designer

£15


  • Some heavy items may incur additional shipping charges. Calculated at checkout
  • Free domestic returns (orders from brands based in your country) within 14 days of receiving your order

 

US Customers

US Customers

Delivery From Canada

Canadian Designer

£10

Delivery From UK

UK Designer

£15

 

  • Some heavy items may incur additional shipping charges. Calculated at checkout

EU Customers

EU Customers

Delivery From UK

UK Designer

£10

Delivery From Canada

Canadian Designer

£15

  • Some heavy items may incur additional shipping charges. Calculated at checkout
  • Additional duties and taxes may be charged upon receipt of item.

 

Rest of the World

Rest of World Customers

Delivery From UK

UK Designer

£20

Delivery From Canada

Canadian Designer

£20

  • Some heavy items may incur additional shipping charges. Calculated at checkout

If you have not received your item within the time advised, please get in touch and we will be happy to look into it for you. We use Royal Mail and Canada Post for most of our shipping.