Delivery

CHRISTMAS CUT-OFF DATES + TEMPORARY CLOSURES

In order to ensure that Christmas deliveries are fulfilled on time, please place your orders for the following brands by cut-off dates below :

Afton by Palm - Friday December 4th, 2020 - (After which, the next ship date is January 10th 2021).*LAST PRE-ORDERS DEC 31st*
Afro Hair & Skin Co.- Out of Stock - Available from January 4th, 2021
Dew Woods - Thursday Dec 17th (continuing to accept orders after this)
Happy Hair Co. - Friday December 11th, 2020 - (Still taking orders -7 Day Dispatch)
Mum Bub Hub - Monday, December 21st, 2020 (Still taking orders with next dispatch January 4th 2021)
Tanaka Soaps - Wednesday December 16th, 2020 - Re-stock January 2021

SHIPPING & DELIVERY

Orders will be shipped directly by each brand ordered from.
You will be charged a flat delivery cost for your order. Shipping costs may vary based on brand location and parcel weight - see below for further details
Duties and taxes are included for domestic orders (orders from brands based in your country). For orders from international brands, there may be additional duties and taxes payable upon receipt
Standard delivery time is 2-14 working days after dispatch depending on brand and customer location
You will receive an order confirmation email and be provided with tracking number once order is dispatched.
You have 14 days after receiving your order to request a return. See returns for further details

UK Customers

UK Customers
Delivery Inside UK	UK Designer	£5
Delivery From Canada	Canadian Designer	£15

Some heavy items may incur additional shipping charges. Calculated at checkout
Free domestic returns (orders from brands based in your country) within 14 days of receiving your order

Canadian Customers

Canadian Customers
Delivery Inside Canada	Canadian Designer	£7
Delivery From UK	UK/EU Designer	£15

Some heavy items may incur additional shipping charges. Calculated at checkout
Free domestic returns (orders from brands based in your country) within 14 days of receiving your order

US Customers

US Customers
Delivery From Canada	Canadian Designer	£10
Delivery From UK	UK Designer	£15

Some heavy items may incur additional shipping charges. Calculated at checkout

EU Customers

EU Customers
Delivery From UK	UK Designer	£10
Delivery From Canada	Canadian Designer	£15

Some heavy items may incur additional shipping charges. Calculated at checkout
Additional duties and taxes may be charged upon receipt of item.

Rest of the World

Rest of World Customers
Delivery From UK	UK Designer	£20
Delivery From Canada	Canadian Designer	£20

Some heavy items may incur additional shipping charges. Calculated at checkout

If you have not received your item within the time advised, please get in touch and we will be happy to look into it for you. We use Royal Mail and Canada Post for most of our shipping.